Shipping policy
Shipping Policy
Thank you for shopping with Vedic Tree. We are committed to delivering your order safely and on time.
Order Processing
- All orders are processed within 1–2 business days after successful order confirmation.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festivals, sales, or high-demand periods, processing may take slightly longer.
Estimated Delivery Time
Delivery timelines may vary depending on your location.
- Metro Cities: 2–5 Business Days
- Other Cities & Towns: 3–7 Business Days
- Remote Locations: 5–9 Business Days
Please note that these are estimated delivery times and may vary due to courier operations, weather conditions, or other unforeseen circumstances.
Shipping Charges
- Free Shipping is available on eligible orders (if applicable).
- If shipping charges apply, they will be displayed during checkout before payment.
Order Tracking
Once your order is shipped, you will receive a tracking number via Email or SMS/WhatsApp (if available).
You can use the tracking details to monitor your shipment status.
Cash on Delivery (COD)
Cash on Delivery is available for selected PIN codes across India.
We reserve the right to disable COD for certain locations based on courier service availability.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, delays may occasionally occur due to:
- Natural calamities
- Weather conditions
- Public holidays
- Courier partner delays
- High order volumes
We appreciate your patience and understanding in such situations.
Incorrect Address
Customers are requested to provide a complete and accurate shipping address along with a valid contact number.
Vedic Tree shall not be responsible for delivery failures caused by incorrect or incomplete address details provided by the customer.
Damaged or Missing Orders
If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
Please include:
- Your Order ID
- Photos of the package and product
- A brief description of the issue
This will help us resolve your concern quickly.
Contact Us
For any shipping-related questions or assistance, please contact us:
Email: Contact@activelifeshop.tech
Business Hours: Monday – Saturday | 10:00 AM – 6:00 PM